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About Dental Plans

What is a dental savings plan?

Dental savings plans are an affordable and easy-to-use alternative to dental insurance. Plan members have access to a large network of participating dentists that have agreed to offer their services at discounted fees. With dental savings plans, you pay an annual fee and receive savings on most dental services throughout the course of your membership. There are no paperwork hassles, no annual limits, and no restrictions based on current health conditions. You are paying for access to a network of dentists who offer reduced fees for a variety of procedures to plan members.

How do discount dental plans differ from dental insurance plans?

Dental savings plans are an affordable, hassle-free solution for anyone looking for dental care savings. Below is a comparison guide between dental savings plans and dental insurance to help you make an informed decision.

DENTAL SAVINGS PLAN characteristics include:

  • No annual limits—plan members enjoy discounts on most dental care services all year long
  • Most plans activate within 3 business days
  • No tiresome paperwork hassles – plan members simply present their membership card at a participating dentist office for discounts on most dental services
  • No health restrictions – there is no need to wait for comprehensive dental treatment plans
  • Select plans include discounts on dental specialties, including cosmetic dentistry and orthodontics
  • Consumers pay affordable membership fees for access to a network of dentists offering discounts on most dental procedures
  • Available directly to individuals, families, businesses and groups

DENTAL INSURANCE Characteristics Include:

  • Limitations, deductibles and annual maximums
  • Waiting periods for major dental procedures
  • Tedious and time-consuming written claims process
  • Limitations/exclusions on pre-existing conditions
  • Certain dental specialties, such as cosmetic dentistry, are rarely covered
  • Consumers pay expensive monthly premiums for defined coverage
  • Typically inaccessible to individuals and families unless provided by their employer

If you already have dental insurance, a dental savings plan may be used on procedures that are not covered by your insurance, or during a time when your insurance is not available – such as during a waiting period or after you hit your annual maximum. We recommend talking to your plan provider and dentist before your treatment begins, and checking your insurance policy for any restrictions.

Can I use a dental savings plan with my current dental insurance?

The plans we offer may also be used to reduce your out-of-pocket dental care costs once you’ve reached the annual maximum on your dental insurance plan, or for when a certain procedure is not covered by your insurance. You cannot use your dental insurance and your dental savings plan for the same procedure, in accordance with insurance policy rules. Your dentist can, however, help you maximize your savings using both your dental savings plan and dental insurance. It’s best to check your insurance policy for possible restrictions.

Can I combine two dental savings plans for more savings?

Plan members cannot use two dental savings plans in the same office at the same time. However, you can purchase more than one dental savings plan from DentalPlans.com to use at separate offices. For example, if your orthodontist participates in the Aetna Dental Access Plan and your general dentist participates in the UNI-CARE 200 Discount Dental Plan, you can purchase both plans to use at the appropriate office.

Does having a pre-existing condition disqualify me from getting a dental savings plan?

No. Unlike dental insurance, dental savings plans enable people with current dental or health conditions to get affordable dental care.

What is a fee schedule?

Fee schedules are a list of set charges for various medical/dental procedures. Procedures are associated with a code (dentists use a “Dental Procedure” code, also known as an ADA CDT code). A fee schedule is primarily used for insurance reimbursement billing, and the ADA CDT code helps to identify the exact procedures in your treatment plan.

Is there a maximum coverage cap on dental procedures with a dental savings plan? Is there a limit on how much I can save each year?

No. There are no annual limits to how much you can save each year with dental savings plans. The savings you’ll get for each procedure vary by procedure type, plan, and location.

When can I start receiving discounts on dental work?

Your dental savings plan can be utilized within 1-3 business days of signing up and many plans offer same-day activation for emergencies. Just show your participating dental provider your Member ID Card and they will honor the discounted rate according to the fee schedule of your plan.

If I get a dental savings plan, will it interfere with my Medicare?

No, as Medicare does not cover regular dental care such as checkups, cleanings, fillings, or dentures. Medicare Advantage does cover some routine dental services, so check with your plan to see what dental services may be covered.

You cannot use your Medicare Advantage dental insurance and your dental savings plan for the same procedure, in accordance with insurance policy rules. However, a dental savings plan can help fill gaps and provide savings on procedures that are not covered by your Medicare Advantage plan. Your dentist can help you maximize your savings using both your dental savings plan and Medicare Advantage. Dental savings plans may also be used to reduce your out-of-pocket dental care costs once you’ve reached the annual maximum on your Medicare Advantage dental insurance.

Buying Plans

Why should I join a dental savings plan with DentalPlans.com?

Dental savings plan can save you money on quality dental care while giving you the freedom to choose from over 25 plans with access to 140,000 participating dentists nationwide. Plus, you can call us to get help with your plan every step of the way.

What is the DentalPlans.com toll-free number and what are the hours of operation?

Please contact our Customer Service Department’s toll free at 1-888-632-5353 and our Member Care Department at 800-494-9294. We are available Monday through Friday from 8:30 am to 8:00 pm EST.

How old must a plan member be to purchase a dental savings plan?

You must be at least 18 years or older to purchase most dental savings plans. There are no age maximums and family plans allow the whole family to save on their dental care.

Payment

Can I update my credit card number in the member’s area of the website?

Yes, you can update your credit card information by going to the “Edit account Information” section and then select “Payment information.”

Do I have to file a claim after going to the dentist with a dental savings plan?

No. You simply pay the reduced fee at your dentist’s office, so there are no claims to file and no waiting for reimbursement.

Do you offer monthly plans?

To discuss possible alternative payment options, please call our Customer Service Department at 1-888-632-5353.

Does DentalPlans.com offer payment plans for the membership fee?

We currently only accept payment in full for annual plan membership fees. DentalPlans.com aims to bring consumers a quality product at the lowest cost possible. Accepting monthly payments increases the cost of processing, making the plans more expensive.

How long does it take to process a refund?

For a payment made by credit card, it takes 3-5 business days to process a refund. For a payment made by check or your checking account, it takes 10-14 business days to process a refund. Click here for more information on our refund and cancellation policy.

Product Guarantee

Does DentalPlans.com offer price matching?

Yes. If you find a lower price online for the dental savings plan you’ve chosen, we’ll match that price. There is no need to choose between saving a few dollars and receiving the best customer care from DentalPlans.com, a company that you can trust. Certain exclusions apply.

How does the 30-day money back guarantee work?

We offer a 30-day money-back guarantee on all dental savings plans purchased from DentalPlans.com. This guarantee does not include the $20 processing fee. Please call 1-888-632-5353 to speak with our Customer Service Department if you choose to discontinue your plan within the first 30 days of purchase. Click here to learn more about this policy.

Procedures

Are braces discounted with a dental savings plan?

Many of the plans we offer can help you save on braces. Call our Customer Service Department at 1-888-632-5353 for more information on which plan is best for your needs.

Are dental implants discounted with a dental savings plan?

Most of the plans we offer provide discounts on dental implants. Call our Customer Service Department at 1-888-632-5353 for more information on which plans can help you save on implants.

Are veneers discounted with a dental savings plan?

Many of the plans we offer can help you save on veneers. Call our Customer Service Department at 1-888-632-5353 for more information on which plan is best for your needs.

What discounts are offered on cosmetic dentistry?

Most dental savings plans offer savings on cosmetic dentistry, including teeth whitening, veneers, and other treatments. Call our Customer Service Department at 1-888-632-5353 for more details.

Dentists

Can I confirm if my dentist is a part of a particular network?

You can search for a provider on our website under the provider search or you can give our Customer Service Department a call at 1-888-632-5353. We’re happy to verify what dental savings plans your dentist accepts.

Do I receive discounts if I see an out-of-network dentist?

Plan members will not receive discounts on dental care when visiting an out-of-network provider. Plan members must always see a participating dentist to receive the discounts associated with their dental savings plan. However, if a dental care provider would like to join a network, they may contact our Customer Service Department.

Does my dentist’s location affect how much I can save with a dental savings plan?

Depending on the plan that you join, prices can vary by location and provider.

Why doesn’t my dentist accept my dental savings plan?

There are a few reasons that this may occur:

  1. Your dentist may not be in our network of more than 140,000 dentists nationwide.
  2. Your dentist may be in network but may no longer accept a specific plan. The information we offer on participating dentists comes directly from dental savings plan networks.
  3. Your dentist may not yet have notified the network of their decision to stop accepting a particular plan. Call our Customer Service Department at 1-888-632-5353 if you have questions or need more information on the dentists in your area who accept your dental savings plan.

I don’t have a dentist; can you provide a list of participating dentists in my area?

Yes, you can visit our Find a Dentist page to search for a list of participating dentists in your area, along with information on what dental savings plans they accept.

When I have a question about a dentist accepting my plan, who do I call?

Our Customer Service Department will assist you with any dental savings plan question or concern that you may have. Give them a call at 1-888-632-5353.

My Dental Plan

I just signed up for a dental savings plan. Will I receive a member’s card to show to my dentist?

You may print your membership card by logging in to your Member’s Area with the email address and password you entered during the membership process. Once logged into the Member’s Area, you will be able to view and print your membership cards, welcome letter, and invoice.

If you don’t have access to a printer, call our Customer Service Department at 1-888-632-5353 and we’ll be happy to mail a card to you. Currently, DentalPlans.com does not issue plastic cards.

Where can I find my member number?

Check the top left side of your membership card, or log into the Member’s Area of our website and click on the “Print My Card” option.

Where can I view the fee schedule associated with my dental savings plan?

When you are logged into the Member’s Area, you should see an option that says “View Fee Schedule.” Click on that option to view all your savings options and the procedures they apply to, along with the ADA CDT code for each procedure.

If you have purchased a plan from either AETNA or CIGNA, you will need to call us for fee schedule information, as fees for procedures under these plans can vary by zip code and dentist.

Why does my plan renew 30 days before the end date?

Your plan will renew roughly 30 business days prior to your membership expiration date. This allows us the time to process your membership to ensure that your savings don’t lapse.

How do I receive my plan membership information?

To access your membership information online, simply log in to the Member’s Area with the email address and password entered during the membership process. Once logged into the Member’s Area, you will be able to view and print your membership card, welcome letter, and invoice.

If applicable to your plan, your Member’s Area will also include a complete fee schedule and information on additional discounts. Plan members may also request to receive their membership package in the mail.

How soon will my dental savings plan activate?

Most dental savings plans activate within 1-3 business days.

When I renew, do I receive the current promotion on the website?

Some promotions are available for new plan members only, while others are for existing plan members. We don’t automatically apply a promotional offer to a renewal, so please call our Customer Service Department at 1-888-632-5353 to see what promotions are available.

What is the Refer a Friend program?

This is part of our loyalty rewards program, which enables you to earn FREE additional months on your current dental savings plan by referring friends to DentalPlans.com. You’ll receive your free month 30 days after each friend you’ve referred has purchased their own dental savings plan.

I want to switch to a different dental plan than the one I chose when I signed up. How soon can I switch plans?

You can switch your plan at any time during your membership. Contact our Customer Service Department at 1-888-632-5353 for assistance.

Other Questions

Do you have a DentalPlans.com app available?

We expect to be able to offer a DentalPlans.com app soon.

Is the DentalPlans.com prescription card accepted at all pharmacies?

Participating pharmacies include Costco, K-Mart, Kroger, Meijer, Publix, Target, and Winn Dixie. You can even use your prescription card for mail order service to have your prescriptions delivered right to your door.