24/7 access to a nationwide network of U.S. licensed physicians for consultations via telephone and online video. Physicians discuss symptoms, recommend treatment options, diagnose many common conditions, and prescribe medication when appropriate.

• Treats conditions like sinus infections, cold or flu, poison ivy, respiratory conditions, pink eye, urinary tract infections and more
• Provides access to a national network of board certified physicians via telephonic or video consultations anytime 24/7/365
• Can prescribe, when appropriate, short-term, non-DEA controlled prescriptions, and will send the prescription to any pharmacy you designate so it’s ready when you get there
• Simply request the consult and receive a call from a physician in about 30 minutes (average wait is 16 minutes)
• Save money by avoiding expensive urgent care or ER visits

Disclaimers: © 2015 Teladoc, Inc. All rights reserved. Teladoc and the Teladoc logo are registered trademarks of Teladoc, Inc. and may not be used without written permission. Teladoc does not replace the primary care physician. Teladoc does not guarantee that a prescription will be written. Teladoc operates subject to state regulation; phone and/or video consultations may not be available in certain states. Consults are not available outside of the U.S. Teladoc does not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. Teladoc physicians reserve the right to deny care for potential misuse of services. Teladoc phone consultations are available 24 hours, 7 days a week while video consultations are available during the hours of 7am to 9pm, 7 days a week.

Email, phone and app (Apple/Android) access to the eDocAmerica medical team, online access to a health video library, healthy lifestyle assessment tools, and weekly health tips via email from physicians.

• 24/7 access to web-based answers to medical questions
• Correspond with board-certified physicians, psychologists, pharmacists, dentists, dieticians, and fitness trainers
• 3D Video Library with more than 250 videos
• Phone, email or smartphone App access to medical team
• Weekly Health Tips emails from physicians
• Healthy Lifestyle Assessment to help you monitor your current health status
• Personal Health Record provides secure storage for your health information
• All services are unlimited, confidential, and include the entire immediate family

Tools and resources to help you make wellness a part of your daily life. Get personalized workouts, access to health & fitness calculators, and more. Get stronger, lose weight and feel better!

• Personalized web-based workouts with animations
• Daily health tips on nutrition, weight loss, exercise and disease prevention
• Over 4,500 current health related articles with daily feeds
• Self-help health and wellness calculators
• Unlimited use of health risk assessments

Your Personal Health Advocate can provide support in resolving insurance claims, help with Medicare and other government insurance programs, finding “best in class” medical services, researching current treatment options, making arrangements for in-home services after hospital discharge, finding elder care options, and more. Experienced advisors help members navigate the healthcare and insurance systems by providing information on:

• Finding the best doctors, hospitals and other providers
• Resolving insurance claims and billing issues
• Locating and researching current treatments for a medical condition
• Explaining tests, treatment and medications

Experts who know the ins and outs of billing practices will attempt to negotiate discounts on your behalf. Negotiations can lead to a reduction in your out-of-pocket costs. Once an agreement is made, the provider signs off on payment terms and conditions. You’ll receive an easy-to-read personal Savings Results Statement, summarizing the outcome and payment terms.

Consult with a registered nurse to get information on a range of concerns including appropriate treatment options for minor emergencies or illnesses.

• Registered nurses ready to answer your calls 24/7/365
• Detailed information on a range of concerns including appropriate treatment options for minor emergencies or illnesses

VERY IMPORTANT:
In life-threatening emergencies, call 911 or go directly to the nearest hospital emergency room for treatment. If 911 is not available in your area, call the local police/fire department or go directly to the nearest hospital or emergency room.