Most Frequently Asked Questions
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What is a discount dental plan?
Discount dental plans are an affordable and easy-to-use alternative to dental insurance. Plan members have access to a large network of participating dentists that have agreed to offer their services at discounted fees.
Why should I join a discount dental plan on DentalPlans.com?
Discount dental plans can save you money on quality dental care while giving you the freedom to choose from more than 30 plans with more than 100,000 participating dentist listings in combined networks nationwide.
How do discount dental plans differ from dental insurance plans?
Discount dental plans are an affordable, easy-to-use and hassle-free solution for anyone looking for dental care savings. Below is a comparison guide between discount dental plans and dental insurance to help you make an informed decision.
DISCOUNT DENTAL PLAN Characteristics Include:
DENTAL INSURANCE Characteristics Include:
Even if you already have dental insurance, the discounts offered by our discount dental plans may be used along with your dental insurance for even more savings on your dental care. Please consult with a participating dentist or dental care specialist before beginning treatment.
How do I find a participating dentist?
How soon will my discount dental plan activate?
Most discount dental plans available on www.DentalPlans.com activate within 3 business days.
When can I start receiving discounts on dental work?
Your discount dental plan can be utilized the day of activation. Just show the participating dental provider your Member ID Card and they will honor the discounted rate according to the fee schedule of your plan.
Can I coordinate my dental insurance with a discount dental plan?
Even if you already have dental insurance, the discounts offered by our discount dental plans may be used along with your dental insurance for even more savings on your dental care. Please consult with a participating dentist or dental care specialist before beginning treatment to verify if they can coordinate a discount plan with your current insurance.
Can I purchase two (2) discount plans to maximize savings?
No, members cannot use two plans in the same office at the same time. The savings offered by two discount plans cannot be coordinated. Consumers are able to purchase more than one discount plan from DentalPlans.com to use at separate offices. For example: If your orthodontist participates in the Aetna Dental Access Program and your general dentist participates in the UNI-CARE 200 Discount Dental Plan, the consumer can purchase both plans to use at the appropriate office.
How old must a member be to purchase a discount dental plan?
You must be at least 18 years or older to purchase a discount dental plan. However, there are no age maximums.
Does DentalPlans.com offer payment plans for the membership fee?
We currently only accept payment in full for annual plan membership fees. DentalPlans.com hopes to bring the consumer a quality product at the lowest cost possible. Accepting payments on a monthly basis increases the cost of processing, thus making the plans more expensive.
Can I send my annual membership fee via U.S. Postal Mail?
Yes. Mail your payment to:DentalPlans.com, Inc.
PO Box 9605
Uniondale, NY 11555-9605
Please make your check or Money Order payable to DentalPlans.com
Do I receive discounts if I see an out of network dentist?
Plan members will not receive discounts on dental care when visiting an out-of-network provider. Members must always see a participating dentist to receive the discounts associated with their discount dental plan. However, if a dental care provider would like to join a network, they may contact our customer service center.
How do I receive my plan membership information?
To access your membership information online, simply log in to the Member’s Area with the email address and password entered during the membership process. Once logged in to your Member’s Area, you will be able to view and print your welcome letter, permanent membership card, and invoice. If applicable to your plan, your Member’s Area will also include a complete fee schedule and information on additional discounts. Members may also request to receive their membership package in the mail.
What is the DentalPlans.com toll free number and what are the hours of operation?
Please contact the Customer Service Department toll free at 888-632-5353 and the Member C.A.R.E. Department at 800-494-9294. We are available Monday through Friday from 7:00 am to 8:00 pm CST.
What discounts are offered on orthodontic work (braces)?
Select discount dental plans offer significant savings on orthodontia. Please contact our Customer Service Department toll free at 888-632-5353 for more details.
What discounts are offered on cosmetic dentistry?
Select discount dental plans offer significant savings on cosmetic dentistry, including teeth whitening, veneers and other treatments. Please contact our Customer Service Department toll free at 888-632-5353 for more details.
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Savings plans are NOT insurance and the savings will vary by provider, plan and zip code. These plans are not considered to be qualified health plans under the Affordable Care Act. Please consult with the respective plan detail page for additional plan terms. The discounts are available through participating healthcare providers only. To check that your provider participates, visit our website or call us. Since there is no paperwork or reimbursement, you must pay for the service at the time it’s provided. You will receive the discount off the provider’s usual and customary fees when you pay. We encourage you to check with your participating provider prior to beginning treatment. Special promotions including, but not limited to, additional months free are not available to California residents. Note – not all plans and offers available in all markets.
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